Good prompt service and explanation of what is being done.

Cathy at Jarvis Norwood is always fantastic to deal with. She is very professional and helpful and makes sure the car is fixed.

Follow-up visit to address minor warranty issue - part needed to ordered from interstate, all fixed within a week, good customer service!

Service staff were helpful and professional, minor warranty issues were addressed or actioned.

Staff courteous and interior of the car had been cleaned.

The lady at the front desk was amazing. Nothing was too difficult, she was very professional and very helpful and friendly. She is a 10/10.

Always impressed with service and in particular Marcus.

Excellent front counter staff and efficient and on time and helpful. Keep up the great service.

Kathy, who looked after us while we waited for our car to be done, was attentive, helpful and very friendly. Her customer service is unreal. She made everyone who came into the service department feel cared for and that their concerns about their vehicle truly mattered.

Thorough explanation and updates given by a person who knew what she was talking about, was helpful, courteous, involved, and liked what she was doing. I think her name is Cathy. She took a personal interest in me and my car. Well done, Cathy.

Staff were friendly and helpful. Also the ability to drop car off late in the morning and collect mid afternoon is great!

Really great service all round yesterday from keeping me informed (if I had checked my phone!!) to the wash and detail of the vehicle.

Well done!